Universal Service Fund
USF is a program created by the New Jersey Board of Public Utilities and managed by the New Jersey Department of Community Affairs to help make energy bills more affordable for low-income customers. If a household has electric heat, it must spend more than 4% of its annual income on electricity to be eligible. If you are eligible, USF can lower the amount you have to pay for natural gas and electricity.
To be eligible for USF, your household must:
1) Be income eligible according to the income requirements below.
2) Spend more than 2% of your household income on gas and/or electricity; (or spend more than 4% of your household income on electric heating).
If you are found eligible to participate in the USF program, you will receive a credit on your electric and/or natural gas bill to help reduce your monthly cost. The size of the monthly credit is based on total household income and the amount of money you typically pay for gas and electric service.
USF Income Requirements:
|Family Size||Gross Monthly Income|
You can use the joint USF/LIHEAP application to apply for both programs at any time of year. Applications are accepted throughout the year.
Download all applications electronically using button below. Clients can submit their program applications, as well as emergency requests and all supporting documents in person, electronically to firstname.lastname@example.org, mailed to PO Box 7118, Newark, NJ 07107, or faxed to 973-485-9984. Additionally, program inquiries and questions can also be sent directly to email@example.com .
Our office hours at 317 Roseville Avenue are Mon, Tues & Thursday from 9am – 4pm, Wednesday from 9am -6pm, and the second Saturday of each month from 9am – 1pm (third Saturday in the event of a holiday). We are closed Friday’s for outreach and data entry/processing.
PSE&G Customer Service Centers:
PSE&G 80 Park Plaza in Newark NJ is open Mondays and Thursdays from 8:00am-4:00pm and Fridays from 8:00am-3:00pm. Maximum 50 clients daily.
PSE&G 59 Main Street, West Orange, NJ is open Tuesdays and Wednesdays, 8:00am-4:00pm. Maximum 50 clients daily